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FAQ

Frequently asked questions.

Answers, without the fluff. How AI3DGrab downloads Meshy and Tripo models, how Image to 3D works, what it keeps, and what it never asks for.

01What is AI3DGrab?+

A web toolkit that downloads 3D assets from Meshy and Tripo, and — in Image to 3D (beta) — builds a mesh from a photo you upload. Grabbers never generate; they paste a link you already have. Image to 3D does generate, at 3 points per render.

02Where are the tools?+

On /app, after sign-in. Meshy Grab, Tripo Grab and Image to 3D each have their own workspace. History lists every job.

03Do you store my files?+

No. Metadata only. Byte-relay streams through RAM. Convert runs in the browser.

04Do I need a Meshy or Tripo API key?+

No. Paste a link you can already open. We do not collect those passwords or tokens.

05Which formats can I export?+

GLB, FBX, OBJ, STL, 3MF, plus PNG texture maps when the source includes them.

06How does the free plan work?+

Free includes 6.3 points once per account: enough for 2 Image to 3D renders and 3 link grabs. It does not reset daily. Points attach to the account, not the browser.

07Is AI3DGrab free?+

Yes to start: the Free plan includes 6.3 points once, with every tool and every format. Paid plans add a monthly points allowance; see Pricing.

08Can I convert a file without signing in?+

Yes. The browser converter on /convert is public: choose a file, pick a format, and it converts in the tab. No account and no upload.

09What happens when a job fails?+

The points are returned automatically. Analyze releases 0.1 points when the engine fails, and Image to 3D refunds its 3 points once when the pool reports a failure.

010How do I delete my account and data?+

From Settings → Delete account. It removes the account, history, covers, wallet and job ledger; settled payments are anonymised and kept for accounting. The Privacy Policy explains the details.

011Is the Chrome extension available?+

Not yet. The /extension page is a preview; use the web app today. The extension stays out of search until it ships.

012Which should I download, GLB or FBX?+

GLB for Blender, the web and keeping PBR in one file; FBX for Unity and Unreal. The GLB vs FBX guide covers the trade-offs.

Still stuck? Email [email protected] with the link and the error message.

AI3DGrab3D studio

Paste a Meshy or Tripo link, or drop a photo into Image to 3D. Preview the mesh, then take the file in the format your pipeline already opens.

GLBFBXOBJSTL3MF

Product

  • Meshy downloader
  • Tripo downloader
  • Image to 3D
  • Pricing
  • Chrome extension

Resources

  • Guides
  • Changelog
  • Converters
  • GLB → FBX
  • GLB → STL
  • Meshy vs Tripo
  • Tripo → Unity
  • FAQ

Legal

  • Privacy
  • Terms
  • Refunds
  • DMCA
[email protected]

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No mesh stored on our disk